RETURNS, REFUNDS, and EXCHANGES are accepted for up to 14 business days of customer's original purchase (with receipt or tracking number) for unworn, undamaged, unwashed, and non-modified merchandise. All merchandise must remain in its original packaging or with original packaging fully intact (including all tags).
A 10% restocking fee will be applied to any and all returns WITHOUT EXCEPTION. SUCCEZZ BY B&VDOT INC. waives the right to refuse any and all returns if the originally ordered merchandise remains available in inventory and the order can be fulfilled (based on size exchange, etc). SUCCEZZ BY B&VDOT INC. refuses all refunds and exchanges on the grounds of the customer wanting to exchange 'older' merchandise for 'newer' merchandise within the 14 business day purchasing window.
The customer's return shipping WILL NOT be returned for any purchases. Furthermore, SUCCEZZ BY B&VDOT INC. WILL NOT accept returns, refunds, or exchanges for SALE ITEMS or INTERNATIONAL ITEMS. Additionally, ALL SALES ARE FINAL on all SUCCEZZ BY B&VDOT INC. sale items (this includes and is not limited to 'Instagram last sizes' and 'Twitter last sizes').
In the event that SUCCEZZ BY B&VDOT INC. fulfills a customer's order in error (wrong size, wrong color, wrong product, etc), SUCCEZZ BY B&VDOT INC. will facilitate an exchange to fulfill the originally purchased order; restocking fee will not be applied and SUCCEZZ BY B&VDOT INC. will maintain the customer's shipping costs for this fulfillment. This clause applies solely to domestic Cx's only. NOTE: It is the sole responsibility of our non-domestic (international) Cx's to ship the erroneous order/product to our facility; at which point a return/exchange/fulfillment will be facilitated (including a reimbursement for return shipping; on a case-by-case basis).
All returns will be offered via STORE CREDIT ONLY. The aforementioned credit will be valid for up to one calendar year on succezzthestore.com and can be applied to in-store purchase only, subject to terms.
All returns/exchanges are handled on a case by case basis at the discretion of the retailer. SUCCEZZ BY B&VDOT INC. reserves the right to deny any returns, exchanges, and refunds.
Returns, exchanges, and refunds [if accepted/honored] will be processed at the moment of return. The customer will be responsible for all return shipping fees to our facility- SUCCEZZ BY B&VDOT INC. is also not responsible for refunding original shipping for returned product.
Any items listed as 'SALE items' are not refundable and will not be accepted as a return; no exceptions. Further, any products returned to our facility without prior contact being made to a SUCCEZZ BY B&VDOT INC. retail associate or store management will not be honored; product will be restocked into our inventory and NO REFUND WILL BE PROCESSED. Again, any 'blind' returns shipped to our facility without proper documentation or prior contact made to our facility WILL NOT BE HONORED.
If your return is received damaged or unsellable, we will not process your return. PERIOD.